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IT professionals face a delicate balance of managing the “Chaos” of today’s agile and flexible business environments. A November 2018 article on Forbes.com by Rick Braddy explains it quite well. Rick states, “The (BYOD) or bring-your-own-device wave may have brought with it what some now consider to be the democratization of IT. But it can also be the gateway to utter chaos.”  This loosening of security standards and the open use of personal devices has created real and measurable risks for those tasked with securing and managing infrastructure and valuable data assets. 

The “IT” department with its rules and policies seemed only to be a stumbling block to production teams attempting agile decisions to ever-changing digital environments. Thus born the tension between those tasked with securing and those responsible for producing. Rick goes on to share,  “The biggest obstacle seemed to be the IT department with all of its protocols, rules and standards. IT remained largely underfunded, with all things technology being thrown into its bailiwick, yet business leaders desperately needed the ability to innovate to remain competitive.” The introduction of new devices and web based applications afforded huge strides in productivity from various departments across the business landscape. But in return, these devices and applications left IT professionals scurrying in attempts to alleviate the risks these open assets placed on networks and business assets. 

Rick suggests, a “Declaration of Dependence, or written guidelines that IT pros can use to bring balance between the need for agility and innovation with the intelligence of a unified way of managing IT resources.” These  guidelines are agreed upon by various departments and their IT counterparts as to what is acceptable in regards to software licensing, data and application security, and boundaries for teams to effectively manage industry regulatory and compliance standards. 

The goal of managing the chaos in these new environments is a challenge. A team effort between those tasked with security and those responsible for productivity is possible. Rick suggests, “Gather your department heads together with your IT management team and draft reasonable guidelines that everyone can follow without compromising their freedom of choice, agility and ability to innovate. Let IT function as the referees who make certain that everyone is properly protected, manage costs effectively and maintain a posture from which collaboration and interoperation are possible.”

It is a great day when the chaos fades and IT professionals can be seen as serving the needs of production teams while ever maintaining the governance of infrastructure and information.

Read Rick Braddys full article online at Forbes.com.

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