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The dynamics of industry change at the speed of light, and there’s no reason to expect anything different in 2022. In fact, because of the lingering effects of Covid-19 and the race to remote work, managed IT services are gearing up for one of the most rapidly changing years in the past decade.

The economic outlook for many managed IT services is great; the internet, cloud, and more modern technologies are only becoming more important to many brands, businesses, and consumers, meaning an increasing amount of work is available for those who know the ins and outs of managing and maintaining digital infrastructures. In confluence with a growing industry, there will be many important managed IT trends and directions to be aware of heading into the new year.

Managed IT Trends #1: Consolidation is Coming

It’s inevitable for any business and even prolonged for managed service providers; consolidation is coming in the new year as service providers and cloud consultants merge and work together to provide better service and suck up more profits.

Many experts in the industry are predicting the emergence of mainstay platforms and soon-to-be household names to pop up within the industry. As is common with consolidation, the fewer options people have, the more important brand recognition and familiarity become. Service providers are being bought up rapidly as the workload and need from consumers is steadily increasing.

Managed IT Trends #2: Remote Working is Playing a Role

Amazingly, the shift to remote working has not slowed down in the last several months. If anything, the race to work from home is only accelerating, causing an additional race to cloud computing power and organization. As cloud computing becomes more important, the need for managed service proliferate. 

The cycle will continue to fuel itself until remote work becomes less commonplace, though this has shown no signs of happening over the past year. As long as workers feel steadier and safer working from home, managed services will continue to remain important. Companies are already trying to account for the cloud; budgets are increasing, and infrastructure is being put in place or expanded rapidly.

Managed IT Trends #3: Businesses are Rallying Around Vertical Integration

One of the mainstays of business in the past year is the effort to digitize companies and cater to an ever-growing and ever-more-impatient subset of consumers. The efforts to do both of these tasks have led companies to clamor for increased vertical integration, focusing on areas of their business that may have gone unnoticed in the past. 

For example, customer satisfaction and employee engagement have been the top priorities of the last year. Both of these areas, along with many of the others in a fully vertically integrated structure, need the power of cloud computing and managed IT services. Entertainment and financial industries are getting a leg up on the competition currently, while real estate and other legacy industries are lagging behind slightly.

Managed IT Trends #4: Managed Services Will Need to Be More Creative

The transformation into a digital landscape has already been crossed over for most large companies, such as Amazon, Walmart, Apple, and Netflix. Large companies are most comfortable working digitally, but large companies aren’t the only consumers that exist. Businesses of all shapes, sizes, needs and values will need to transform their workflows and customer-facing assets. 

They’ll need the help of managed services to do this, but they’ll be asking for more than past customers. These smaller players will need the help of virtual CIOs; these players will need to understand their customers inside and out, including their demographics, budgets, outlook, and needs for the present and future. The more information a virtual CIO can gather, and the more helpful they can be, will determine which managed services acquire the business of which customers.

Managed IT Trends #5: Security is Essential

In the new world of managed hosting, managed storage, and managed hardware support, security will be absolutely invaluable. There are numerous reasons for this, but the two largest are the most obvious and most important. 

Businesses will be working to secure their employees because of the increase in remote working. Working from home means working vulnerable and potentially open to outside threats, even more so than working from the office. 

Security will also be more important simply because more data and more valuable assets will be placed on the cloud as digitization becomes a staple of all industries. The need to protect data will only become more important in the coming years, and those companies which can guarantee safety and security will be more likely to garner support and business.

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