The website – colocationprovider.org – has offered a list of the top considerations to consider when choosing a colocation company. Facilities like RACK59 are leaders in providing data center services in the Oklahoma City area. In this post and next weeks, we will take a look at their recommendations as to the top 21 considerations when choosing a colocation provider for your IT infrastructure. Contact RACK59 directly and let’s discuss these as to how they may relate to your company’s data needs.
1. Choose a Top Quality Internet Network – A worldwide Tier 1 International fully redundant OC192 backbone with additional 10 GigE network connections to hundreds of other Internet networks is the best service a business can acquire. Ask the colocation provider(s) that you are considering about their Internet network connection size and network details.
2. Choose a State-of-the-Art Class A Colocation Facility – A facility that has highly scalable and super fast connections to the top Internet backbones, redundant UPS and Prime Source type of generator backed electrical power, redundant A/C systems, 24/7 on-site technical support and physical security.
3. Does the Colocation Provider Include Remote Hands for Free or for a Fee? – Ideally, you want to find a provider that does not charge for remote hands service because it can be very costly. There is no need to pay a fee when there are state-of-the-art providers that offer it for free. These colocation providers who include remote hands service for free often have faster, more responsive and experienced technical service personnel who will be there around the clock, when you need them most.
4. Does the Colocation Provider Have Technical Staff On-Site Around the Clock 24/7? – To ensure technical reliability and security for your colocation service, it is highly recommended to choose a provider that has 24/7 on-site technical support 365 days a year for all of your technical needs. Ask the colocation service providers that you are considering if they have technical support staff on-site around the clock – even at night.
5. How Long Has the Colocation Service Provider Been in Business? – Longevity translates to experience and stability in any industry. It is wise to find a colocation service provider that has proven itself over time, having survived the dot.com bust, moreover sustained business and growth repeatedly for numerous years. Look for a colocation service provider which has been in business for over 10 years. (See also the history of Colocation).
6. Is the Colocation Service Provider Financially Profitable & Stable? – Profitability means satisfied customers! A financially sound company allows for better pricing and overall technical security because there are no hidden/excess charges attributed to alleviating company financial burdens. A provider that is profitable will not cause you the frustration of a forced move due to bankruptcy. Make sure that you research to find a provider that has never claimed bankruptcy or had any major layoffs in its history. Choose a provider that has been consistently profitable for many years.
7. Does the Colocation Provider Charge An Extra Monthly Fee for Cross Connects? – Look for a provider that does not charge for up to 10 – cat 5 cross connects per customer cabinet. This service should be included with the set-up. Many colocation service providers will charge as much as $100 – $350/month for each cross-connect to your cabinets. Find a colocation provider that will give you a fair rate on all the services and that does not rely on unnecessary costs.
8. Does the Colocation Service Provider Charge An Extra Monthly Fee for ip Addresses? – ip addresses are given out by ARIN for free, as long as they are justified by the company that will be using them. Equally, a colocation provider can offer them for free with their service. Steer clear from companies that try to charge you; it is a telltale sign that they are reaching for ways to make money off of you since they are financially struggling.
9. Does the Colocation Service Provider Charge An Extra Monthly Fee for Power? – Power for your collocated servers and equipment can often be included with your colocation space without any hidden costs. Consider the total cost of each colocation service providers’ package including the bandwidth, cabinet/rack space, ip addresses, cross-connects, etc. Make sure to compare the total package, not just space and power.
10. Network Redundancy: How Many Other Networks Does the Colocation Provider Connect to? – For a colocation provider to be considered a Tier 1 international Internet backbone with the fastest connections possible, it must have the largest backbone available on the market (OC192) and additionally have up to 10 GigE connections directly connected to hundreds of other national and international Internet networks for its network to truly be redundant.
Next week we’ll bring 10 additional points from colocationprovider.org to take into consideration when choosing a colocation data center.
If you have questions related to today’s post or would like to visit with one of our staff regarding a colocation consult and tour of RACK59, please complete the form below and a team member will contact you directly.