As a business owner, CEO, or manager in your organization, you are likely always looking for ways to scale your business and cut costs. When it comes to your IT infrastructure, an MSP or Managed Services Provider can make both of those goals a reality.
You already have so much on your plate with the daily operations of running a company, dealing with IT issues is the last thing you want to worry about. That’s where an MSP comes in to offer vital IT expertise and experience to keep your business operations running smoothly at all times.
What is a Managed Services Provider (MSP)?
MSPs are responsible for one or more of a business’s IT services, including your IT support and help desk, cybersecurity, email, networking, data storage, backup, cloud integration, and much more. MSPs work remotely to monitor, update, and manage your IT assets while also reporting on the quality and performance of your IT equipment. MSPs take a proactive approach and work to stop or mitigate issues before they turn into disasters that can lead to serious financial consequences.
Duties of an MSP Partner
Some of the ways MSP’s help businesses include:
On-Demand Staff When You Need IT Expertise
Your MSP partner is there for you when you need them — no need to hire additional full-time staff to gain access to unique expertise. MSPs are extremely beneficial to small businesses because they are available on-demand without the need to pay for additional full-time salaries and benefits.
Outsource Your Daily IT Management
Imagine the productivity and profit boost if all employees – including your internal IT staff if you have one – could just focus on their job duties and stop worrying about internet outages, equipment management, and monitoring, etc. By using an MSP partner, you will increase productivity by assuring someone with experience and efficiency will handle the daily IT operations and needs of your company. Your MSP will act as an extension of your company by working to keep all infrastructure and computers running with minimal interruptions.
Adopt New Technology Faster than Ever
When it comes to adapting to new technologies, there are a lot of hurdles for companies who attempt to provide all IT services internally, including steep learning curves and an enormous amount of time on training. When you count on an MSP, you are relying on somebody who has the required expertise and experience to deploy the latest technology and help your employees get up to speed. Your MSP will reduce these technology adoption barriers by managing all license agreements, training your team, and providing business intelligence via reporting to allow you to make informed decisions on the solutions that align with your business goals.
The harsh reality is that every business is vulnerable to cyberattacks and data leaks. With an MSP, you are guaranteeing an IT professional who will work tirelessly to identify threats, prevent cyberattacks, and keep all of your systems and applications updated and patched. It’s the job of MSPs to stay up-to-date on the latest threats, monitor application and hardware patch releases, update antivirus software, and upgrade network security configurations to keep your business protected from viruses, hackers, and malware.
Backup and Disaster Recovery Services
Perhaps the most significant benefit of hiring an MSP partner is the peace of mind they can provide. Knowing you have a dedicated backup and restoration service and disaster recovery plan in place allows decision-makers to sleep well at night. MSPs bring essentials like experience, expertise, and training to your business to ensure you are always prepared and that you will get back to productivity ASAP should anything go awry. These days, MSPs are vital parts of a company’s operations and provide benefits that stretch much further than IT.
Are you ready to take the next step in scaling your business and engage an MSP for your company? We can help! To learn more or to set up a free consultation, contact us today.
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