RACK59 has worked tirelessly to develop a proven reputation for first rate customer service. Our support services are delivered by a team of on-site experts who work tirelessly to equip your deployment day in and day out. These 24x7x365 support services comes in many forms and are customizable for your company’s specific needs.
RACK59 data center support provides access to data center support technicians that have constant insight into the status of infrastructure and services across the entire platform. We leverage our proven data center infrastructure management (DCIM) platform to rapidly identify specific services and infrastructure connected to your equipment to efficiently address service questions, troubleshoot, and manage cases with higher reliability.