The RACK59 technical support team can actively monitor your equipment to proactively remedy any potential issues that may need fixing without your needing to contact us or intervene. We can also provide reactive smart hands support that enables you to contact us regarding any anomaly or challenge and our technicians will fix the problem as per your guidance while reporting any additional issues or possible superior remedies that they can implement.
Since our mission is to maximum uptime, especially where mission-critical systems are involved, our seasoned data center technicians will immediately begin work to resolve any issues in the shortest amount of time.
As Oklahoma’s Premier Data Center, RACK59 has cultivated a reputation for excellence in facilities, technical expertise, service and support. Our Smart Hands Support is a representation of services that save you money and time while ensuring that your solution is always available, always secure and always operating at peak efficiency. Contact us today to learn more about RACK59 Smart Hands support.